I have been using Tata Photon Plus service for one month while my roommate is using Reliance Netconnect for his Laptop. We have chosen different wireless broadband services for our laptops because of the concept "Don't put all your eggs in one basket". I purchased my Tata Photon Plus wireless USB modem from their online store instead of the local dealer. It is because there was an offer (Laptop bag worth of 1.5K ) for every online Photon Plus purchase.
Update: Special offers are purely up to the time to time decisions made by Photon plus marketing team and I am not sure they offer the same at this point in time.
I received the packet including Photon plus modem (with a small delay) and the Internet is working fine (Though I am not getting 3.1Mbps what they offered) with reasonable speed. Seems everything fine but now only I noticed one issue how to check my Internet usage ?. In the manuals I received, it is written that you can check the Photon Plus Internet usage by login to online Photon Plus account but I didn't receive any online account details. Then I followed the online instructions and found that we need to create an account first using our connection number and tata photon plus account number instead of a ready-made account usually provided by ISPs.
Then the second problem... I don't know what is my account number and connection number. The local Tata photon plus agents activated the device on my computer and went without giving any clues. Somehow I found the Photon Plus account number by checking the mails (e-bill) and find the connection number via photon plus customer support. Now only I understood I am in time-based plan instead of data based plan. Right now I send a request to tata photon plus customer support to change the plan and waiting for their response.
Update: Successfully changed to data based plan (Took just one day only).
Tips to Increase your Photon Plus Broadband speed
You can increase the actual speed of your photon plus Internet connection. To know the tip click on the link below.
How to Increase Broadband Internet Speed on your Computer
Useful details and links for Tata photon plus users:
Compare Tata Photon Plus With Other Mobile Broadband Services
I think if you are not yet started using Photon Plus service, you may be wondering to have a comparison between other wireless broadband services. Let me tell you frankly the speed and reliability of any mobile broadband service depends on the signal quality at the user location. So it may not be true if I say Photon plus is faster than BSNL Wireless broadband (WiMAX )or vice versa. It purely depends on how good the signal quality of WiMAX service and Photon Plus service. So my recommendation is to tell the service provider to show a live demo of the Internet speed at your location before taking the final decision. Nowadays you can see a lot of advertisements about the unlimited Internet Usage Plans by Photon Plus and Other service providers. Before biting the ads it is your duty to read carefully the conditions to use unlimited usage plans. You may not expect the same speed after crossing the threshold (for example 3GB download) and after crossing the threshold download value, your service may be degraded to 2G automatically. I think it will be helpful for you if I leave links to my articles about other major wireless broadband service providers.
Update: Special offers are purely up to the time to time decisions made by Photon plus marketing team and I am not sure they offer the same at this point in time.
I received the packet including Photon plus modem (with a small delay) and the Internet is working fine (Though I am not getting 3.1Mbps what they offered) with reasonable speed. Seems everything fine but now only I noticed one issue how to check my Internet usage ?. In the manuals I received, it is written that you can check the Photon Plus Internet usage by login to online Photon Plus account but I didn't receive any online account details. Then I followed the online instructions and found that we need to create an account first using our connection number and tata photon plus account number instead of a ready-made account usually provided by ISPs.
Then the second problem... I don't know what is my account number and connection number. The local Tata photon plus agents activated the device on my computer and went without giving any clues. Somehow I found the Photon Plus account number by checking the mails (e-bill) and find the connection number via photon plus customer support. Now only I understood I am in time-based plan instead of data based plan. Right now I send a request to tata photon plus customer support to change the plan and waiting for their response.
Update: Successfully changed to data based plan (Took just one day only).
Tips to Increase your Photon Plus Broadband speed
You can increase the actual speed of your photon plus Internet connection. To know the tip click on the link below.
How to Increase Broadband Internet Speed on your Computer
Useful details and links for Tata photon plus users:
- Tata Photon Plus Customer Support number: 1800-266-121 (Toll-Free number)
- Troubleshoot Photon Plus connectivity issues: Check connectivity issues in a Network
- Tata Photon Plus Customer Care email address: customer.care5@tatatel.co.in
- Tata Photon Plus Online Store: http://www.ichoose.in/etrade/
- Check you Photon Plus Speed: Check Internet Speed
- Supported Photon Plus Modems in Linux: Linux Supported Tata USB Modems
- How to create a new Photon Plus user account: http://www.tataindicom.com/myaccount-new-user.aspx
- Customer care number for prepaid Photon Plus users can be found in:
http://www.tataphoton.com/customer-service.aspx
PS: Select the Tata service and your location to get the customer care number. - How to configure your Tata Photon Plus Modem is Linux computer: How to Configure Tata Photon Plus USB Modem in Linux PC
- Check Photon plus Internet usage and Bills :
Log in to my account in http://www.tataindicom.com/ by entering the photon plus phone number and password created.
Compare Tata Photon Plus With Other Mobile Broadband Services
I think if you are not yet started using Photon Plus service, you may be wondering to have a comparison between other wireless broadband services. Let me tell you frankly the speed and reliability of any mobile broadband service depends on the signal quality at the user location. So it may not be true if I say Photon plus is faster than BSNL Wireless broadband (WiMAX )or vice versa. It purely depends on how good the signal quality of WiMAX service and Photon Plus service. So my recommendation is to tell the service provider to show a live demo of the Internet speed at your location before taking the final decision. Nowadays you can see a lot of advertisements about the unlimited Internet Usage Plans by Photon Plus and Other service providers. Before biting the ads it is your duty to read carefully the conditions to use unlimited usage plans. You may not expect the same speed after crossing the threshold (for example 3GB download) and after crossing the threshold download value, your service may be degraded to 2G automatically. I think it will be helpful for you if I leave links to my articles about other major wireless broadband service providers.
- Photon Plus and Reliance Netconnect:
If you are looking for a comparison of Tata Photon plus service and Reliance Netconnect, I suggest you read my article about the later by following the link below.
Reliance Netconnect Wireless Broadband Service - Photon Plus and Idea Net Setter:
Just like Photon plus service, another market leader in wireless broadband service is Idea Net Setter. Though Photon Plus use CDMA, Idea Net Setter is 3G (GSM). To learn the speed difference between Photon Plus and Idea 3G at your location, better you can go to their official sites or ask the representatives to give a live demo. To read about Idea 3G broadband, click on the link below.
How to Configure Idea 3G Broadband On your Handset - Photon Plus and BSNL WiMAX (3G EVDO):
Just like Photon Plus by Tata, BSNL also has 3G broadband service. One of the differences between BSNL EVDO service and Photon Plus is the difference in technology. Photon Plus use HSIA while BSNL uses "Evolution-Data Optimized". To learn about BSNL 3G follow the link below.
BSNL 3G Wireless Broadband Configuration